Always stay connected
We have made paying for your services a whole lot easier
HOW TO PAY
It’s easy to make payments through your Self Service Portal or one of the methods listed below.
- Dial *150*00# to access your M-Pesa account
- Select Pay by M-Pesa
- Enter Lipa Number : 5484570
- Enter Amount in Tanzania shillings
- Enter your M-PESA PIN
- You will receive an SMS to confirm the transaction
- Dial *150*01# to access your Tigo Pesa account
- Select 4 - Pay Bills
- Select 3 - Enter Business Number
- Enter Business No: 9224934
- Enter your INVOICE ID in the reference field
- Enter the amount of your package/plan
- Enter your PIN to confirm
Account name
Wia company limited
Account number
0010434002
TIMELY SUPPORT
Get assistance when you need it the most
We are here to help. Report incidents and get near instantaneous help through email, phone, or on-premises technical support.
Account management
- accounts@wia.co.tz
- +255 685 530 000
- +255 685 530 000
Technical support
- support@wia.co.tz
- +255 685 530 000
- +255 685 530 000
Frequently Asked Questions
What is WIA Next Gen+ Internet?
Next Gen+ Internet is our premier broadband service which delivers reliable high speed connectivity to your business and residence.
What do I get with Next Gen+?
Study, work, collaborate, and, surf the Internet using secure, reliable, high speed infrastructure.
Does the speed remain the same in all areas?
Yes. We deploy backup routes and redundant nodes to ensure consistent service delivery in all regions.
How is Next Gen+ installed?
Based on your requirements, we determine and deploy the choice of fixed wireless access or direct optical fiber infrastructure required to support your connectivity requirements.
Do you have data caps?
No. Do more of what you love with dedicated bandwidth, unlimited data, and no data caps.
Can I monitor my data usage?
Yes. We provide intuitive monitoring tools bundled with the intelligence required to provide detailed real-time and historical bandwidth usage reports.