Always stay connected

We have made paying for your services a whole lot easier

HOW TO PAY

It’s easy to make payments through your Self Service Portal or one of the methods listed below. 

Account name
Wia company limited
Account number
0010434002
  1. Dial *150*00# to access your Tigo Pesa account
  2. Select 4 - Pay by M-Pesa
  3. Select 4 - Enter Business Number
  4. Enter Business No: 5746169
  5. Enter your INVOICE ID in the reference field
  6. Enter the amount of your package/plan
  7. Enter your PIN to confirm
  8. Press 1 to confirm your transaction
  1. Dial *150*01# to access your Tigo Pesa account
  2. Select 4 - Pay Bills
  3. Select 3 - Enter Business Number
  4. Enter Business No: 9224934
  5. Enter your INVOICE ID in the reference field
  6. Enter the amount of your package/plan
  7. Enter your PIN to confirm
TIMELY SUPPORT

Get assistance when you need it the most

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Hours
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Days a week
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Days a year

We are here to help. Report incidents and get near instantaneous help through email, phone, or on-premises technical support.

Account management
Technical support

Frequently Asked Questions

Next Gen+ Internet is our premier broadband service which delivers reliable high speed connectivity to your business and residence.

Study, work, collaborate, and, surf the Internet using secure, reliable, high speed infrastructure. 

Yes. We deploy backup routes and redundant nodes to ensure consistent service delivery in all regions. 

Based on your requirements, we determine and deploy the choice of fixed wireless access or direct  optical fiber infrastructure required to support your connectivity requirements.

No. Do more of what you love with dedicated bandwidth, unlimited data, and no data caps.

Yes. We provide intuitive monitoring tools bundled with the intelligence required to provide detailed real-time and historical bandwidth usage reports.